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Who we are

Our website address is: https://smobileshop.com.

Privacy Policy for smobileshop.com

S M O B I L E S H O P . C O M Privacy Policy

Last Updated: [Insert Date – e.g., July 6, 2025]

1. Introduction

Welcome to smobileshop.com! We are committed to protecting your privacy and personal information. This Privacy Policy explains how smobileshop.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, make purchases, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use our website.

2. Information We Collect

We collect various types of information from and about users of our website and services, including:

  • Personal Identifiable Information (PII):
    • Contact Information: Name, email address, postal address, phone number.
    • Account Information: Username, password (encrypted).
    • Payment Information: Billing address, credit card details, or other payment method information (processed securely by our payment gateway providers; we do not store full credit card numbers).
    • Order Information: Details of products or services you purchase from us (e.g., gadget models, data bundle types).
  • Non-Personal Information / Automatically Collected Data:
    • Device Information: IP address, browser type, operating system, unique device identifiers, device settings.
    • Usage Data: Pages visited, time spent on pages, links clicked, referring URL, search queries, Browse history on our site.
    • Location Data: General geographical location derived from IP address (not precise GPS location unless explicitly granted by you for specific services).
    • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (explained in detail below).

3. How We Collect Information

We collect information in the following ways:

  • Directly from you:
    • When you create an account.
    • When you place an order.
    • When you subscribe to our newsletter or marketing communications.
    • When you contact customer support.
    • When you participate in surveys or promotions.
  • Automatically as you navigate the site:
    • Through cookies, web beacons, and other tracking technologies.
    • Through server logs.
  • From third-party sources:
    • Payment processors (to confirm payment and detect fraud).
    • Analytics providers (e.g., Google Analytics).
    • Advertising partners.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services: Processing orders, delivering gadgets and data bundles, managing your account.
  • To improve our website and services: Analyzing user behavior, personalizing your experience, developing new features and products.
  • To communicate with you: Sending order confirmations, shipping updates, customer support responses, marketing and promotional messages (with your consent where required).
  • For marketing and advertising: Displaying personalized ads, running promotions, and informing you about products and services that may interest you.
  • For security and fraud prevention: Protecting against fraudulent transactions, unauthorized access, and other illegal activities.
  • To comply with legal obligations: Fulfilling legal requirements, resolving disputes, and enforcing our agreements.

5. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., payment processing, shipping, website hosting, analytics, marketing, customer support). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered in this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

  • Types of Cookies We Use:
    • Essential Cookies: Necessary for the website to function properly (e.g., enabling shopping cart functionality).
    • Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
    • Functionality Cookies: Used to remember choices you make (e.g., language preferences) and provide enhanced features.
    • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.
  • Your Choices Regarding Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

9. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: